RETURN POLICY

  1. Return or exchange can be requested within 30 days from the date of delivery, preserving original condition, tags, and packaging of the items ordered.
  2. Accessories and selected items (specified in product page) are not eligible for return or exchange.
  3. Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. In case of wrong/damaged item received please notify us within 48 hours beyond which your order cannot be returned or exchanged.
  4. For returns and exchanges, we will arrange for the item(s) to be picked up and delivered to our warehouse for inspection once your request is created. After we receive the item(s), your refund or exchange will be processed within 1-2 days. Espanshe reserves the right to reject the return or exchange request if the items do not meet the standards.

·       Refund can be processed in:
Cash Refund: The refund will be issued in cash, minus the reverse shipping charge of Rs.99. Shipping charges (if applicable) will not be refunded.

·       Store credit : The entire amount can be redeemed later without  incurring any  reverse shipping fees. If you opt for a coupon or voucher. It will be valid for 3 months.

  1. The first exchange of first order is free, but from the second exchange onwards, a shipping fee will be applied.
  2. Espanshe will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, Espanshe would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User.
  3. For unserviceable pin codes, you will be required to self-ship your items, kindly pack the items securely to prevent any loss or damage during transit. We recommend you use a reliable courier service. The customer is responsible for shipping costs.
  4. In case of a exchange/return, we suggest recording a proof video of you handing over the product as as well as the product condition before reverse shipping. We won't be able to process your request unless the same can be proved from your end.
  5. Please note: Exchanges are subject to stock availability and the serviceability of your address. If you choose to exchange an item, our delivery representative will pick up the original item and deliver the new one separately. Please note that we can only offer size exchanges. If you wish to exchange your item for a different product, we recommend returning it for a refund and purchasing the new item separately.